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How It Works
A streamlined, five-step process designed to remove the friction from property compliance — from first contact to ongoing management.
Same-day quotes
Clear, itemised pricing within 2 hours
Accredited engineers
Every operative is fully registered
24hr certificates
Digital reports issued within one business day
Get in Touch & Get a Quote
Contact us by phone, email, or through our online enquiry form. Tell us about your property, your compliance requirements, and your preferred timescale. We'll provide a clear, itemised quote — no hidden fees, no call-centre runaround.
Most quotes are turned around within two hours during business hours. For portfolio clients, we'll arrange a brief discovery call to understand your full requirements before quoting.
We Schedule & Coordinate
Once you've accepted your quote, our scheduling team takes care of everything. We liaise directly with your tenants or site contacts to arrange a mutually convenient appointment — removing the most time-consuming part of the process from your hands entirely.
We send appointment confirmation to landlords, agents, and tenants. We follow up automatically if access needs to be rearranged.
Professional On-Site Survey
Our fully accredited engineers and assessors attend the property at the agreed time. They conduct rigorous, methodical inspections with minimal disruption to occupants. All our operatives carry photo ID and are DBS checked.
Every operative is fully accredited with the relevant UK body — Gas Safe registered, NICEIC approved, RICS accredited, or equivalent. We take pride in our punctuality and professionalism.
Receive Your Certificates
Digital certificates and comprehensive reports are issued promptly — typically within 24 hours of the inspection. Any non-compliance or remedial actions are highlighted clearly with plain-English explanations and prioritised action points.
All documentation is stored securely in your PropAssure client portal. Certificates are issued in PDF format and can be shared directly with tenants, local authorities, or mortgage providers.
Ongoing Compliance Management
We don't just issue a certificate and disappear. PropAssure logs every expiry date against your property record and sends automated renewal reminders at 90, 30, and 7 days before expiry — keeping your compliance calendar up to date without any effort on your part.
Portfolio clients can access a live compliance dashboard showing certificate status across all their properties. Remedial works can be arranged through us at competitive rates.
Typical Turnaround Timeline
Day 1
Quote issued
Day 2–3
Appointment confirmed
Day 4–7
Survey conducted
Day 5–8
Certificate issued
Timescales are indicative for standard residential properties. Complex or commercial properties may require additional lead time. Expedited bookings available.
Frequently Asked Questions
How quickly can you book an inspection?
For most services, we can schedule an appointment within 3–5 working days. For urgent compliance requirements, we offer expedited booking — contact our team to discuss availability.
Do you coordinate directly with my tenants?
Yes — tenant liaison is included as standard. We contact tenants to confirm the appointment, provide an estimated arrival time, and follow up if access is unavailable.
How are certificates delivered?
All certificates and reports are delivered digitally as PDFs, typically within 24 hours of the inspection. They are also stored in your PropAssure client portal for retrieval at any time.
What happens if my property fails an inspection?
We'll provide a clear, prioritised list of remedial actions required to achieve compliance. We can recommend or coordinate approved contractors, and we'll re-inspect once works are complete.
Can you handle multiple properties at once?
Absolutely. We specialise in portfolio compliance management and regularly work with agencies and landlords managing 50–500+ properties. Volume discounts are available — contact us to discuss.
Are your engineers fully accredited?
Yes, without exception. All engineers and assessors we deploy are fully registered with the relevant UK regulatory body — Gas Safe, NICEIC, RICS, CIBSE, or equivalent — and carry proof of accreditation.
Still have questions?
Ready to get started?
Experience property compliance the way it should be — simple, reliable, and professional.
Book an Inspection